Job description: TELEMARKETING. $20.25 per hour.
Mail Call Couriers has been a leader in the transport industry for 28 years. We are a local family owned and operated business and have a particular emphasis on encouraging and supporting working parents by offering flexible working hours. We are based in Mosman.
We are currently looking for dynamic, positive, proactive and hard working Telemarketers.
As a Telemarketer you will be cold calling businesses across the working day. Your job is to ascertain whether companies are courier users, some basic information on the business and their courier use and whether they are interested in receiving some information. You are simply generating a warm lead for a Telesales or Corporate Sales Representative who is then responsible for closing the deal.
Your working day is spent on the phone making high volumes of outgoing calls to potential courier users. All calls are B2B during business hours. You will be calling a variety of industries and business and speaking with people from all backgrounds and experiences.
Calls made to potential clients will include:-
- Describing the Mail Call product and benefits. .
- Gather and document information about the customer.
- Enter your notes into a computer, including dates for follow up calls.
The work is fast paced and intense, and you will only ever spend approximately 60-120 secs on the phone with any potential client.
Hours and Environment
We have a lot of university students, working parents and mature people returning to the workforce. As a result we can offer flexible working hours.
We are looking for part time telemarketers who can commit a minimum of 2 days per week and 7 hours per day. Telemarketing hours are traditionally 8.30am - 3.30pm but there is some flexibility within these time frames.
Skills and Interests
To be a Telemarketer you'll need:
- Excellent communication and listening skills
- A polite, confident and friendly manner
- Initiative
- Confidence using computers
- To enjoy working with customers and building relationships.
- A positive attitude.
- Flexibility and quick thinking.
- Perseverance and the ability to respect customers' answers.
- Good knowledge about all the company's products and services.
- To be well-organised and thorough, even under pressure.
- To enjoy working within a target-driven team environment.
- To understand and comply with the legislation relating to direct marketing.
Training
Training is provided in-house. It may include an induction period, with role playing exercises in a simulated environment, before making calls to actual customers.
You'll then usually spend a short period of time gaining experience without the pressure of achieving targets. However, when experienced you'll be expected to progress quickly.
If you're successful, you can achieve rapid promotion and salary increases.
Salary/Income
$20.25 per hour.
