Mail Call Couriers

Booking jobs with Mail Call Couriers is an efficient and user friendly process. Clients have a choice of either using the Internet and the variety of time and money saving tools we have developed, or using the traditional method of calling our friendly team of telephonists.

The choice is yours...

Our Customer service staff are available on the telephone from 7am until 6:45pm Monday to Friday on
Tel: (02) 136 331 or
After hours on 0419 417 213.

Picture shows part of Mail Call's call centre

Our Customer service manager is constantly monitoring both your deliveries and any queries you may have to ensure a prompt response.

Our staff can keep you updated on the whereabouts of your job, and are in close contact with our couriers should you need to query a booking.

Customer Service can also be contacted online and you can choose to have your response by fax, email or a phone call.

All online queries are given priority.

A summary of your bookings is available online so that you can review either the entire month's work or just one day, all at a glance.

Each listing provides you with all the information you will need including pickup and delivery times, full addresses and driver numbers, service type and the price.

By using our online booking system you are also able to generate pickup and delivery time estimates for those jobs that need close monitoring.

More and more clients are now using this free online booking system and finding they "cannot work without it".