Why Mail Call is different
Mail Call Couriers has grown to be one of Australia's most reliable and best value express courier companies, becoming the trusted partner of many large organisations for their express courier needs. We strive to achieve a consistently high level of service via outstanding customer focused technologies, a flexible approach to client requirements and friendly and committed staff.
Many of the unique features we offer today are the combination of our clients feedback and requirements, and our quest for constantly improved ways of delivering upon our service guarantees through innovation and technology.
- No contracts, account keeping fees or minimum monthly spend
- Low fuel levy of 4.5%;
- A unique online booking and tracking system, the only courier company to provide real time count down to delivery status online for your jobs
- Instantaneous Proof of Deliveries, both online and in email format
- Automated and predictive proprietary despatch system designed to improve the efficiency by which jobs are allocated to couriers, therefore providing faster service more consistently to our clients.
- Outstanding Customer Service with phone bookings answered within 10 seconds
- Unbeatable Average Service Times with an experienced fleet of over 250 couriers
- Largest Fleet, with our motorbike and Pushbikes in particular 90% higher in numbers than our nearest competitors
- Competitive pricing